How does customer service fit in social media strategy?

How does customer service fit in social media strategy?

The purpose of social media is to keep in touch with friends and family.

To meet new people and participate in conversation with them.

As a result, even when businesses use social media, the site's primary goal is customer service, as the network is primarily about people, not brands.

Customer service may not have been a priority when companies first launched their social media networks.


Related FAQs

How does customer service fit in social media strategy?
The purpose of social media is to keep in touch…
Read More
Is Social Media Marketing Better For B2C Or B2B Businesses?
Social networking is crucial for all types of businesses.…
Read More
Why YouTube is important for marketing?
YouTube, which is actually the second most popular search engine,…
Read More
How social media helps SEO?
The content on social media is indexed by search engines.…
Read More
What is the best time to post on social media?
It all depends on whatever social media platforms you're using.
Read More
When do you not to engage on social media?
It's a popular interview question on social media marketing. A…
Read More

© 2023 Sarakadam. All rights reserved | Design by OpenDG.