How do you deal with negative comments or a brand reputation crisis on social media?

How do you deal with negative comments or a brand reputation crisis on social media?

It may be tough to handle negative comments or a brand reputation crisis on social media, but you can:

  1. Be quick to respond to the concern that has been raised
  2. Consult an online reputation manager or devise a strategy
  3. Stay active on social media and post highly engaging content
  4. Focus on building positive relationships with your audience

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